7 Ways RTLS Software Improves Healthcare with Application Interoperability

Announcement icon Our AI + Operational Intelligence White Paper is ready now! Click here to download .

7 Ways RTLS Software Improves Healthcare with Application Interoperability

Benefits of RTLS in Healthcare: 7 Key Advantages for Interoperability

As the healthcare sector continuously adopts new technologies to improve care, a careful examination of digital advancements becomes essential. Moreover, amid this review, the convergence of Real-Time Location Systems (RTLS) healthcare benefits, automation, and application interoperability emerges as a transformative influence. Consequently, this redefines the operational landscape of healthcare facilities.

What is Interoperability in Healthcare RTLS Benefits?

In healthcare, interoperability denotes the capacity of diverse information technology systems and software applications to communicate, exchange data, and utilize shared information efficiently. Consequently, this maximizes the benefits of RTLS in healthcare.

Specifically, this involves the seamless sharing of health information among various healthcare systems. For example, these include electronic health record (EHR) systems, medical devices, and other health information technologies. Therefore, these enhance RTLS healthcare benefits.

The Integration of Location Services

The incorporation of location technologies, real time tracking, status, and sensory data into existing technological frameworks proves key for achieving improved location accuracy. Additionally, this helps realize the full benefits of RTLS in healthcare. Moreover, this integration serves as a central requirement. Consequently, it facilitates the efficient coordination of diverse components within the system.

Furthermore, by strategically merging location data with pre-existing technological investments, healthcare facilities can optimize operational processes. As a result, they enhance the experience of caregivers and improve patient care through comprehensive RTLS healthcare benefits.

With this foundational understanding, let’s delve into the pivotal role that healthcare RTLS systems play within this framework. Specifically, we will highlight the top 7 benefits of RTLS in healthcare. Therefore, this affirms its significance within the broader context of interoperability and its transformative impact in the industry.

1. Unified Integration Standards

A healthcare RTLS system should smoothly sync with and enhance current technologies and IT infrastructure in healthcare settings. Moreover, it ought to seamlessly meld into the existing IT framework. Consequently, this creates a fluid and engaging partnership with other technological components. Therefore, this ensures a seamless exchange of information among diverse healthcare systems. As a result, it streamlines the often-tricky process of integrating data in healthcare environments and maximizes RTLS healthcare benefits.

2. User-Friendly Adoption

Streamlining workflows becomes more than a convenience when healthcare RTLS applications prioritize user-friendly features. Specifically, this accelerates adoption. Moreover, by minimizing training periods and creating an environment favorable to technology acceptance, healthcare staff can efficiently incorporate healthcare RTLS solutions into their routines. Consequently, this leads to increased productivity and satisfaction through the benefits of RTLS in healthcare.

3. Resource Optimization

Beyond its real-time tracking capabilities, effective healthcare real time location services address the challenge of resource optimization. Specifically, by providing insights into asset utilization, staff allocation, and equipment availability, healthcare facilities can minimize unnecessary expenses. Therefore, this ensures a more efficient allocation of resources. Additionally, it demonstrates clear benefits of RTLS in healthcare.

4. Real-Time Patient Data Access

The automatic integration of location data with Electronic Health Records (EHR) stands as likely the most critical of all RTLS healthcare benefits. Specifically, this integration empowers healthcare providers with timely and accurate information. Consequently, this enables them to make informed decisions promptly. Moreover, through received signals in real-time, they bridge the gap between RTLS healthcare systems and EHR. As a result, this further enhances patient care and contributes to more efficient and effective healthcare delivery.

Furthermore, this advanced integration can also automatically populate billing and coding needs natively. Therefore, this saves administrative time and ensures invoicing accuracy. Ultimately, this showcases significant benefits of RTLS in healthcare.

5. Facilitated Communication

Integrating functionalities such as nurse call systems and staff duress alerts with the RTLS network adds an additional layer of communication efficiency. Specifically, through the use of active RFID tags and RTLS for urgent care, this ensures that healthcare staff can promptly respond to patient needs or emergencies. Moreover, RFID tags communicate via infrared IR. Consequently, this further enhances the overall responsiveness and effectiveness of healthcare delivery. Therefore, this highlights key benefits of RTLS in healthcare.

Notably, one study showed that the majority of a nurse’s time, specifically 38.6% (equivalent to 214.2 minutes), occurs at the nurse station. In contrast, less than one-third (171 minutes) goes to the patient room. Therefore, this highlights an opportunity for healthcare RTLS software to play a crucial role in optimizing a nurse’s time. Consequently, it redirects their efforts towards more valuable actions and demonstrates the practical benefits of RTLS in healthcare.

6. Proactive Security Measures

In healthcare settings, health and safety RTLS systems should make security a top priority. Specifically, they safeguard both staff and patient information. Additionally, they keep tabs on activities and offer administrators improved visibility. Furthermore, this enhanced visibility empowers administrators to take proactive measures. Therefore, this ensures comprehensive safety and adherence to data protection standards. Ultimately, this represents critical RTLS healthcare benefits.

7. Strategic Investment

Viewing RTLS for healthcare solutions as strategic investments involves aligning them with the long-term vision and goals of healthcare facilities. Moreover, beyond immediate gains, this approach considers the scalability, adaptability, and future-proofing of the technology. Consequently, this ensures that the investment continues to add value as the healthcare landscape evolves. Therefore, it maximizes the benefits of RTLS in healthcare.

Technology Talks: BLE 5.1 in RTLS for Hospitals for Simplicity and Affordability

At the core of the user-friendly and cost-effective nature of RTLS healthcare applications lies Bluetooth Low Energy 5.1 (BLE). Specifically, this technology not only guarantees technical robustness but also ensures compatibility with ease. Moreover, BLE 5.1, with its array of versatile RTLS tags, minimal power consumption, and extensive compatibility, serves as the foundational element. Consequently, this enables healthcare RTLS applications to seamlessly integrate into healthcare settings.

Furthermore, this harmonious integration testifies to the interoperability that BLE 5.1 facilitates. Therefore, it provides both technical excellence and adaptability within the healthcare environment. Ultimately, it delivers comprehensive benefits of RTLS in healthcare.

SEE ALSO: Ultra-Wideband (UWB) vs Bluetooth Low Energy (BLE) 5.1

Penguin Location Service ™

In the realm of healthcare, the thoughtful application of real-time tracking can make a significant impact on staff and patient safety. Additionally, it affects operational efficiency. This is where Penguin steps into space. Specifically, we offer a thoughtful approach to healthcare. Moreover, PenTrack, a family of products and mobile devices, receives careful design to provide not just prompt but also cost-effective results.

Furthermore, we offer the necessary hardware and software along with our advanced AI-powered location engine. Consequently, this ensures efficiency and precision. Additionally, our solutions seamlessly integrate into physical and software environments with minimal disruption. Therefore, they align perfectly with diverse settings.

Discover the thoughtful future of healthcare with Penguin.

📧 Book your free consultation today: [email protected]


References 

  1. Hendrick A, Chow M, Skierczynski B, and Lu Z. A 36-Hospital Time and Motion Study: How Do Medical-Surgical Nurses Spend Their Time? The Permanente Journal. 2008;12(3):25–34.

 

Hospital Wayfinding Technology Enhancing Patient Outdoor – Indoor Navigation Experience

Hospital Mobile Apps: Boosting Adoption and Enhancing Patient Outdoor – Indoor Navigation Experience

Healthcare institutions are increasingly leveraging technology to enhance patient experiences and streamline services. One powerful tool is the hospital mobile app — two-thirds of the largest U.S. hospitals already offer one [Accenture, 2016].

These apps benefit both patients and staff. But building a successful app is only the beginning. To maximize value, adoption must be prioritized. This article explores strategies to drive uptake and highlights how Penguin Location Services integrates AI in location services, UWB positioning systems, and modern wayfinding technology to elevate patient care.

Building the Hospital Mobile App: What to Keep in Mind

1. Understanding User Needs

Patient experience should come first. Apps must simplify health management, appointment booking, and access to data. At the same time, healthcare staff should benefit from tools that reduce workload and streamline daily tasks.

2. User-Centric Design

Apps need a simple, intuitive interface that works for diverse patient demographics. A well-designed hospital tracking app encourages adoption and ongoing use.

3. Privacy and Security

Patient trust depends on strict data protection. Strong cloud services and centralized security measures are essential to safeguard sensitive medical information.

Value-Added Features that Drive Adoption

  • Patient-Centric Records: Access to medical history, test results, and reminders.

  • Appointment Management: Real-time scheduling, rescheduling, and cancellations reduce no-shows.

  • Telemedicine: Virtual visits and consultations empower patients and expand access to care.

  • Outdoor – Indoor Navigation: Integrated wayfinding technology ensures patients can move seamlessly from parking lots to hospital entrances and directly to their appointments, reducing anxiety and saving time.

  • UWB Positioning Systems: Ultra-wideband precision enables real-time tracking of staff, patients, and assets, ensuring efficiency and safety during critical scenarios like Code Blue emergencies.

These features transform apps into more than digital tools — they become patient engagement platforms powered by AI in location services.

Strategies to Market Your Hospital App

To ensure adoption, hospitals must actively promote their apps. Some proven strategies include:

  • Feature Branding: Spotlight individual features like Outdoor – Indoor Navigation to highlight unique value.

  • Wi-Fi Landing Pages: Encourage downloads when patients connect to hospital Wi-Fi.

  • QR Codes: Simple, instant access to the app store.

  • User Reviews: Build trust by showcasing positive experiences.

  • Staff Advocacy: Train nurses, physicians, and assistants to recommend the app to patients.

  • Print Promotion: Flyers, posters, and cards placed in waiting areas drive awareness.

Penguin Location Services supports hospitals not only with wayfinding technology but also with adoption strategies that increase downloads and ensure lasting engagement.

Partnering with Penguin Location Services

At Penguin Location Services, we specialize in AI in location services, UWB positioning systems, and advanced wayfinding technology that enhance hospital apps. From Outdoor – Indoor Navigation to RTLS-enabled staff tracking, our solutions empower healthcare institutions to deliver better patient experiences and more efficient workflows.

🚀 Ready to enhance your hospital app with next-generation AI-powered location services? Schedule a demo with Penguin Location Services today.

CBAHI – Focus Areas and Solutions

CBAHI Focus Areas and Smart Solutions for Saudi Healthcare Excellence

Under the rigorous monitoring of the Central Board for Accreditation of Healthcare Institutes (CBAHI), Saudi Arabia is transforming healthcare standards across all medical institutions. This evolution ensures alignment with the Kingdom’s Vision 2030, driving unprecedented quality improvements in patient care and facility management.

In this article, we explore key CBAHI accreditation standards and demonstrate how Penguin’s innovative technology solutions help healthcare facilities not only achieve compliance but excel in service quality and operational efficiency.

 

Executive Leadership: Technology-Driven Decision Making

Key Performance Indicators for Healthcare Executives

CBAHI has identified critical focus areas for executive leadership:

  • Supply Chain Excellence: Ensuring seamless provision of medicines, equipment, and medical supplies throughout the facility
  • Quality Collaboration: Working across all departments to elevate care standards and operational protocols
  • Facility Infrastructure: Continuous monitoring and evaluation of building conditions and maintenance needs
  • Resource Optimization: Minimizing waste of valuable medical resources and supplies

The Power of Real-Time Data

Modern technology empowers executives through automated monitoring and intelligent reporting across all facility operations. Access to real-time data enables faster, more informed decision-making on critical metrics including:

  • Asset utilization rates
  • Staff attendance compliance
  • Facility maintenance schedules
  • Practitioner response times

Penguin’s comprehensive platform provides executives with the tools needed to build ROI-driven strategies based on actionable insights and accurate data.

Infection Control: Revolutionizing Hand Hygiene Compliance

CBAHI’s Enhanced Requirements

The ESR CBAHI standards place renewed emphasis on infection prevention through stringent hand hygiene protocols:

  • Governance Structure: Establishment of a multidisciplinary committee providing oversight of infection prevention and control programs
  • Standardized Procedures: Implementation of comprehensive sterilization, disinfection, and hand cleaning compliance protocols
  • Resource Management: Proper use and adequate provision of infection prevention equipment and supplies

Beyond Compliance: Measurable Hand Hygiene

Hand hygiene has rightfully become the cornerstone of any effective infection control program. As Dr. Mohammed Smadi, CEO of Penguin, notes:

“A key use case that has tangible ROI is hand hygiene compliance. Being able to know who went where and when are keys to ensuring that compliance rules are adhered to.”

Dr Mohammed Smadi, CEO of Penguin.

Smart Solutions for Existing Infrastructure

Through dedicated research and strategic partnerships, Penguin has developed cost-effective retrofit solutions that upgrade existing dispensers with advanced compliance tracking capabilities. Benefits include:

  • Individual and ward-level compliance monitoring
  • Automated dispenser replenishment workflows
  • Real-time utilization tracking and reporting
  • Seamless integration with existing infrastructure

Patient Experience and Safety: A Technology-Enhanced Approach

The Foundation of Patient-Centric Care

Patient centricity stands as a fundamental pillar of CBAHI accreditation, with safety and experience as primary drivers. CBAHI standards emphasize:

  • Verification Protocols: Processes to prevent wrong patient, wrong site, and wrong procedure incidents
  • Identity Assurance: Systems ensuring correct patient identification at all touchpoints

Real-Time Tracking for Enhanced Safety

Penguin’s intelligent tracking solutions add crucial layers of compliance and traceability, significantly reducing unintentional errors. Our platform enables:

  • Real-time patient and staff location tracking
  • Schedule adherence monitoring
  • Physical area access verification
  • Complete audit trails for historical review and analysis

Digital Wayfinding: Reducing Errors and Improving Experience

To minimize medical errors, ESR CBAHI mandates clear navigation systems including accessible wayfinding for authorized staff and prominent information points at facility entrances.

Penguin’s Digital Wayfinding Solution offers:

  • Customizable multilingual directory listings
  • Easy content updates and modifications
  • Targeted infotainment messaging for patients and departments
  • Significant reduction in missed appointments
  • Integration with patient reminder systems
  • Measurably improved patient satisfaction scores

Medical Asset Management: Complete Supply Chain Visibility

CBAHI’s Comprehensive Asset Requirements

Healthcare facility management must ensure:

  • Timely provision of all medical supplies
  • Storage according to manufacturer specifications and optimal conditions
  • Regular inspection procedures and quality checks
  • Protection of supplies from theft, damage, or unauthorized access
  • Proper disposal of damaged and expired materials
  • Systematic reduction of resource waste

PenTrack: Intelligent Asset Intelligence

Effective medical asset tracking and management are essential for patient safety, cost reduction, regulatory compliance, and enhanced care quality. Penguin’s “PenTrack” family of products delivers:

    • Precision Location: Pin-point asset positioning throughout your facility
    • Proximity Awareness: Real-time tracking of equipment and supplies
    • AI-Powered Analytics: Advanced indoor analytics with intelligent data interpretation
    • Business Rules Engine: Automated actions triggered by specific conditions
    • Proactive Alerts: Instant notifications for critical asset events

Dental Clinic Standards: Specialized Safety Solutions

Critical Requirements for Dental Facilities

CBAHI dental clinic standards mandate:

  • Active staff health and safety programs
  • Immediate and consistent sanitation for healthcare providers and equipment

Comprehensive Protection Solutions

Penguin’s specialized solutions address these requirements with:

    • Duress Call Systems: Immediate emergency response for medical staff safety and security
    • Equipment Tracking: Real-time monitoring of dental instruments and machinery
    • Easy Deployment: Utilization of existing Wi-Fi infrastructure or simple on-premises BLE/Bluetooth solutions
    • Top-Rated Performance: Proven implementation success across multiple facilities

Operational Readiness: Advanced Tracking Systems

Critical Monitoring Capabilities

Modern healthcare facilities require sophisticated tracking systems for:

  • Neonatal Security: Protection against infant abduction with real-time monitoring
  • Sterilization Verification: Complete tracking of medical equipment sterilization cycles
  • Nurse Safety and Efficiency: Support for nurse calling systems and staff security protocols
  • Equipment Management: Monitoring dwell times in dirty and clean utility rooms
  • Maintenance Scheduling: Facility manager tools for tracking and scheduling preventive maintenance

Penguin’s Commitment to Healthcare Excellence

These are transformative times for healthcare technology. Penguin is proud to partner with healthcare providers throughout Saudi Arabia, delivering innovative solutions that address today’s most pressing challenges while preparing facilities for tomorrow’s opportunities.

 

About Penguin Location Services

Penguin is a leading indoor positioning and IoT solutions provider, headquartered in Irvine, California, with a regional office in Dubai. The company creates digital parallels for physical spaces, optimizing day-to-day processes and creating unique experiences for visitors and operators.

Penguin leverages all available radio and sensor information to provide state-of-the-art indoor positioning technology that builds ROI-driven use cases. Our solutions have proven successful in some of the world’s most challenging and demanding healthcare environments.

About CBAHI

The Saudi Central Board for Accreditation of Healthcare Institutions (CBAHI) is the official agency authorized to grant accreditation certificates to all governmental and private healthcare facilities operating in Saudi Arabia.

Established by the Saudi Health Council as a non-profit organization, CBAHI’s Essential Safety Requirements (ESR) set the healthcare quality and patient safety standards against which all healthcare facilities are evaluated for compliance evidence.

References

  1. QM.18, ESR Book, National Essential Safety Requirements by CBAHI
  2. QM.17, ESR Book, National Essential Safety Requirements by CBAHI
  3. IPC.4, ESR Book, National Essential Safety Requirements by CBAHI
  4. CBAHI Official Twitter Account: https://twitter.com/Cbahi_SA

 

 

CBAHI – A Saudi Approach to Improved Healthcare

CBAHI – A Saudi Approach to Improved Healthcare Through Smart Technology

Saudi Arabia is transforming its healthcare sector through privatization. Moreover, this transformation occurs under tight monitoring by the Saudi Central Board for Accreditation of Healthcare Institutes (CBAHI).

CBAHI aims to improve the patient, staff and visitor safety, service level and experience offered by all accredited institutes in the Kingdom. Additionally, it mandates the availability of tools to report errors during the service offering process.

Penguin’s CBAHI Compliance Solutions

Penguin has been refining its solutions to offer healthcare facilities tools that help satisfy such CBAHI accreditation requirements. Our solutions address key areas:

Preventing and Reporting Medical Errors and Improving Safety:

  • Ensuring that surgery is always done at the right place
  • Moreover, giving a newborn to the correct parents
  • Newborn safety using electronic tagging immediately from birth
  • Furthermore, ensuring compliance with infection control standards

Improving Patient Experience:

  • Offering external and internal wayfinding signage to assist in navigation
  • Additionally, this includes a navigate from home to clinic feature
  • Clear access and egress wayfinding for authorized hospital staff
  • Furthermore, availability of wayfinding boards and enquiry points at entrances

Enhancing Operational Readiness:

  • Neonatal tracking system to protect against abduction
  • Moreover, tracking the sterilization of medical equipment
  • Nurse tracking to support nurse calling systems and nurse safety
  • Additionally, equipment dwell times in dirty and clean rooms
  • Furthermore, system to support facility managers in tracking and scheduling maintenance for medical equipment

Supporting CBAHI Standards in Saudi Healthcare

These are interesting times. Moreover, Penguin is proud to be working with healthcare providers in Saudi Arabia to address these CBAHI compliance challenges.

To learn more about how Penguin can help your facility meet CBAHI accreditation standards, please send us an email to [email protected]

 

Why & How Do Patients Choose a Hospital?

Why & How do Patients Choose a hospital?

Here’s a question for you: can you influence the patients’ choice of which hospital they attend to?

With the easily accessible medical and facility information online, patients are now more educated and informed about their choices and decisions. A 2017 UK study [1] has shown that convenient location continued to be a major influencing factor over hospital choice; however, other – perhaps less obvious – factors such as the number of beds and even parking spots are being viewed as a proxy for the level of service a hospital is likely to provide.

Information availability and patient freedom over healthcare provider choice drive private and public sectors to deliver a better overall patient experience. Albeit exciting from a patient perspective, it is challenging for operators to (1) identify areas of improvement which are rapidly and continuously evolving and (2) innovative and cost-effective ways to address these areas.

Creating key performance indicators (KPIs) for metrics that impact patient satisfaction and the corresponding tools to measure these KPIs should be a collaborative effort between the different departments. For example, IT managers who historically were responsible for the network and PC upkeep in hospitals, are now being asked to look after mobile applications and infrastructure specifically used to improve the patient experience.

In a 2018 survey [2] covering 1,000 healthcare consumers, it was found that the difficulty in finding one’s way around the hospital was worse of a challenge than poor communications from the doctor.  A solution addressing wayfinding within a hospital can span facility, IT, and patient experience departments.

In a Harvard Business Review article [3], it was shown that even though the average charge for an outpatient emergency room trip was $1,900 in 2016 (twice the average monthly rent for Americans), Patients who arrived at EDs with broken bones waited a painful 54 minutes, on average, before receiving any pain medication! The authors argue that hospitals’ waiting times should be measured and benchmarked against the national average waiting time. Hospitals that exhibit shorter waiting times than the average should be financially rewarded, while underperforming hospitals should be penalized. Such an initiative would involve finance, staff, legal, and patient advocacy teams.

It is our opinion that factors impacting the choice of healthcare provider are evolving in the digital era. Identifying and measuring KPIs is a cross-functional team effort with the ultimate objective of improving the overall patient experience and outcome.

PenguinIN is a healthcare digital transformation solution provider with patient experience solutions including PenNav: a best-in-class indoor wayfinding solution and PenTrack: a solution for asset and people tracking. Through analytics and business rules, PenguinIN works with facility managers, IT managers and patient experience directors to identify and resolve pain points in healthcare settings.

To learn more about what can help you achieve a better patient experience, or to share more thoughts, please reach out to us at [email protected]

 

[1] Patient choice modelling: how do patients choose their hospitals?  Available on: https://pubmed.ncbi.nlm.nih.gov/28401405/
[2] 2018 Hospital Patient Survey Conducted by Scorpion.Co. Available on: https://www.scorpion.co/hospitals/expert-tips/intelligence/hospital-patient-survey-how-do-patients-choose-t/
[3] Harvard Business Review: To Reduce Emergency Room Wait Times, Tie Them to Payments by Nicos Savva and Tolga Tezcan. Available on: https://hbr.org/2019/02/to-reduce-emergency-room-wait-times-tie-them-to-payments

 

Never miss an update!

Subscribe to our quarterly newsletter

We'll never share your email with anyone else.