Healthcare Navigation Award: Penguin Wins Patient Experience Excellence Recognition
Irvine, CA – October 9, 2025 – Penguin Location Services is proud to announce a major achievement. The company received the PX Initiative Excellence Award 2025 in Healthcare Navigation. This recognition came at the International PX Congress in Riyadh last month.
This global recognition highlights Penguin’s continued impact on healthcare by simplifying and transforming the patient and staff experience through more intelligent location services. The award builds on their landmark year of expansion in healthcare including their robust AI-powered location solutions – PenTrack™, PenSafe™, and PenNav™.
This global recognition highlights Penguin’s continued impact on healthcare delivery. Specifically, the company simplifies and transforms patient and staff experiences. They achieve this through intelligent location services and indoor navigation systems. Moreover, the award builds on their landmark year of expansion in healthcare. This includes their robust AI-powered location solutions – PenTrack™, PenSafe™, and PenNav™.
Leadership Perspective on Healthcare Navigation Excellence
“This award is a testament to our team’s dedication,” said Mohammed Smadi, CEO at Penguin Location Services. “It reflects their creativity and relentless commitment. Every day, we work to empower healthcare providers with essential tools. Consequently, patients receive the right care, at the right time. Furthermore, they experience greater ease and confidence throughout their journey.”
“Penguin embodies the spirit of innovation we seek to recognize,” said Ahmed Mussaffi, CEO of BII-Health. BII-Health is the parent organization of the International PX Congress. “Their approach to healthcare navigation demonstrates something important. Specifically, it shows how technology can reduce complexity effectively. Additionally, it enhances safety and improves the patient journey from start to finish.”
Real-World Impact of Healthcare Navigation Solutions
Today, Penguin’s indoor navigation solutions support millions of people. These include patients, families, and staff navigating complex healthcare environments worldwide. Indeed, leading health systems and academic medical centers rely on this technology. These facilities span North America, Europe, and the Middle East.
Healthcare facilities depend on Penguin’s PenNav for several critical functions:
- Guide patients across sprawling hospital campuses with turn-by-turn indoor navigation
- Reduce late or missed appointments through accurate wayfinding technology
- Ease stress during critical care journeys with intuitive digital navigation
As a result, healthcare providers deliver better patient experiences consistently.
What the Patient Experience Excellence Award Recognizes
The Patient Experience Excellence Award recognizes organizations that are redefining healthcare delivery. Specifically, it honors those integrating advanced technologies into clinical and operational workflows. For Penguin, this means leveraging cutting-edge AI-enabled location intelligence effectively.
Their healthcare navigation platform delivers several key benefits:
Help Patients Navigate Complex Hospital Campuses
Patients and visitors navigate complex hospital environments with ease. The indoor navigation system provides clear, real-time directions. Consequently, this reduces confusion and anxiety during healthcare visits.
Reduce Staff Stress and Improve Workflow Efficiency
The system streamlines movement throughout healthcare facilities. Staff tracking and indoor positioning optimize workflows automatically. Therefore, healthcare workers can focus more on patient care instead of logistics.
Support Connected and Compassionate Care Delivery
Health systems deliver safer, more connected care using location intelligence. The healthcare navigation technology integrates seamlessly with existing hospital systems. Moreover, it creates a more compassionate care environment for everyone.
Continued Growth in Healthcare Navigation Technology
As the company continues its expansive growth efforts, this award reinforces their mission. Specifically, Penguin aims to deliver actionable location intelligence worldwide. This drives better outcomes and better experiences in healthcare consistently.
Their AI-powered indoor navigation solutions are transforming how healthcare facilities operate. Furthermore, they’re setting new standards for patient experience and staff efficiency. Ultimately, this recognition validates Penguin’s approach to healthcare navigation innovation.
About Penguin Location Services
Penguin Location Services™ improves enterprise operational efficiency comprehensively. Their solutions enhance visitor experience, workflow, and safety simultaneously. They use the world’s most advanced location engine for healthcare navigation. Additionally, it supports BLE 5.1 and above infrastructure.
Powered by AI and machine learning, Penguin’s location algorithms enable high-velocity updates. They deliver sub-room-level accuracy across entire enterprises consistently. The company is committed to making location services more accessible globally. Moreover, they’re making indoor navigation systems easier to manage on a global scale. Ultimately, Penguin is redefining the future of location intelligence in healthcare.
Visit: www.penguinin.com
Trademarks: Penguin Location Services, PenTrack, PenSafe and PenNav are trademarks of Penguin Inc.
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Website: www.penguinin.com
