Indoor Navigation Solutions for Patient-Centric Healthcare Experience

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Indoor Navigation Solutions for Patient-Centric Healthcare Experience

Indoor Navigation & Indoor Wayfinding in Healthcare: Transforming Patient & Staff Experiences

In the pursuit of putting patients at the center of the healthcare experience, hospitals face the challenge of guiding individuals through large, complex facilities with multiple floors and sections. Even experienced healthcare workers sometimes encounter difficulties navigating hospital campuses. But patients, especially first-time visitors, often struggle the most.

Historically, hospitals relied on signage and front-desk guidance. While useful, these approaches had limitations and didn’t consistently provide reliable indoor navigation solutions.

Today, healthcare facilities are shifting toward smarter indoor navigation systems that leverage location data, Bluetooth-enabled applications, and intuitive indoor wayfinding technology to support patients, visitors, and staff alike.

Use Cases for Indoor wayfinding in Healthcare

Modern indoor navigation technology in hospitals offers a variety of benefits:

  • Seamless Patient Wayfinding: Real-time, step-by-step directions reduce stress and ensure timely arrivals.

  • Accessibility: Indoor navigation provides mobility-friendly routes and live updates.

  • Location-Based Messaging: Hospitals can deliver context-driven alerts and reminders.

  • EHR Integration: Linking navigation solutions with patient records enhances the digital healthcare experience.

  • Emergency Response: In Code Blue scenarios, navigation technology integrated with RTLS helps staff respond faster.

Benefits and Outcomes

Short-Term

  • Quicker patient flow, reduced wait times.

  • Lower stress for patients unfamiliar with the facility.

  • More efficient staff operations.

Long-Term

  • Improved patient loyalty.

  • Stronger hospital reputation with modern wayfinding solutions.

  • Streamlined operations, improved HCAHPS scores, and compliance.

Impact on Patients & Staff

Indoor navigation systems do more than guide— they reduce anxiety and improve transparency for patients. For staff, these solutions ease the onboarding process, improve satisfaction, and allow more focus on direct care rather than giving directions.

ROI of Indoor Navigation Systems

Hospitals adopting indoor navigation solutions see clear returns:

  • Cost Savings: Lower reliance on physical signage and maps.

  • Staff Efficiency: Automation reduces time spent guiding patients.

  • Revenue Growth: A better patient experience leads to loyalty and referrals.

Why BLE-Based Indoor Navigation Systems ?

Penguin Location Services delivers advanced indoor navigation technology powered by BLE (Bluetooth Low Energy). Key advantages include:

  • Accuracy: Sub-room precision.

  • Efficiency: Low maintenance, long-lasting beacons.

  • Scalability: Expandable networks for growing facilities.

  • Mobile Integration: Seamless use with hospital apps.

Get in Touch

Penguin Location Services specializes in indoor wayfinding systems and hospital wayfinding solutions. Our PenNav Indoor Wayfinding Solution integrates smoothly with hospital applications and IT infrastructure.

📩 Contact us at [email protected] to schedule a demo

Penguin Location Services Exhibits at the 43rd Annual Conference of The Canadian Healthcare Engineering Society

Penguin Location Services had the privilege of presenting its simplified RTLS solution for healthcare facilities at the 2023 Canadian Healthcare Engineering Society (CHES) conference held from September 18th to 19th. This healthcare technology event was a gathering of innovative minds in healthcare engineering, all sharing a common commitment to revitalize healthcare infrastructure and improve hospital facility management.

Amidst the vibrant atmosphere of healthcare innovation, we had the opportunity to showcase a live demonstration of our hospital tracking system and content management system (CMS) integration, providing attendees with a live demonstration of our healthcare location services and medical facility solutions.

Our remarkable location algorithms and advanced positioning technology, seamlessly integrated with off-the-shelf hardware and IoT devices, are the driving force behind our top-tier RTLS applications and healthcare tracking systems, finely tailored to meet the unique demands of the healthcare sector and hospital infrastructure requirements.

Participating in this healthcare engineering event was truly an honor for us. We engaged in enlightening conversations about healthcare technology innovation and had the pleasure of sharing our location-based services with fellow healthcare innovators and facility management professionals who share our passion for renovating the industry and improving patient care through technology.

For those interested in delving deeper into CHES and its mission in healthcare engineering, you can find additional information about healthcare infrastructure development and facility management solutions on their website.

To learn how we are helping healthcare organizations build better facilities with our RTLS technology and hospital tracking solutions, please feel free to reach out to us at [email protected]