[Irvine, CA & Cincinnati, OH] December 4, 2024 – HCI, a leading provider of healthcare communication solutions , hospital operational efficiency and advanced patient engagement technology platforms, announces a strategic partnership with Penguin Location Services, a pioneering AI/ML enabled IoT provider whose cutting-edge advanced BLE 5.1–powered real-time location system (RTLS) enables revolutionary healthcare operational efficiencies and significantly improves patient care experience quality. This groundbreaking healthcare technology partnership brings together two innovative medical technology solutions to deliver a transformational patient engagement experience and streamlined clinical workflow management through state-of-the-art interactive patient TV systems.

Revolutionary Integration: AI-Powered Staff Tracking Meets Patient Engagement Technology

Penguin’s advanced AI-powered staff tracking badges and precision healthcare location sensors seamlessly integrate with HCI’s comprehensive patient engagement platform and communication system to provide complete real-time visibility into patient room activities and enhanced care coordination processes. These sophisticated BLE 5.1-enabled healthcare locating devices and intelligent medical staff tracking systems continuously monitor the movements, interactions, and presence of healthcare professionals throughout medical facilities, allowing both clinical staff members and patient family members to access comprehensive real-time location data and detailed historical care information about which healthcare providers have been in a patient’s room—all accessible directly from the convenient in-room interactive TV display interface.

This innovative healthcare RTLS integration solution ensures that care teams, nursing staff, and medical professionals are consistently well-informed about the presence, involvement, and care activities of various healthcare providers and clinical specialists. Additionally, patient family members gain enhanced peace of mind and improved patient satisfaction knowing that their loved ones are receiving attentive, timely, and comprehensive medical care from qualified healthcare professionals. The powerful combined capabilities of Penguin’s AI-powered location technology algorithms and HCI’s robust patient communication platform not only dramatically improve hospital operational efficiency and optimize clinical workflows but also significantly elevate the overall patient care experience, family engagement levels, and healthcare service quality.

Industry Leaders Share Vision for Healthcare Innovation

“Since the majority of patients are familiar with using the TV in the room, we believe that having location services also available will increase patient and family member involvement,” said David Dawod, Chief Technology Officer at HCI, “Penguin’s technology frees up nurses to focus on clinical tasks instead of manually documenting patient interactions through apps and traditional whiteboards. With Penguin’s high accuracy and low latency, healthcare organizations can integrate location tracking with other medical equipment such as IV pumps and wheelchairs – it’s an important solution for hospitals and health systems to consider.”

“By enabling comprehensive location services and intelligent staff tracking capabilities on HCI’s interactive patient TV platform, we are making it significantly easier to provide timely, accurate healthcare communication between patients, care teams, nursing staff, and family members,” said James Riley, Director of Business Development at Penguin Location Services. “Together, our healthcare technology organizations are bringing advanced patient engagement tools and real-time location services information onto a single interactive monitor in the patient room, creating a unified healthcare communication hub that transforms the patient experience and streamlines clinical operations.“

About Penguin Location Services: Leading Healthcare RTLS Innovation

Penguin Location Services™ improves enterprise operational efficiency, visitor experience, workflow and safety via the world’s most advanced location engine supporting BLE 5.1 and above infrastructure. Penguin’s AI and ML powered location algorithms support high velocity updates and sub-room level accuracy across the entire enterprise.

Learn more at www.penguinin.com

About HCI: Healthcare Communication Technology Leaders

HCI is a leading provider of healthcare communication solutions, specializing in interactive patient TVs, digital whiteboards, and digital signage. With a focus on empowering patients, enhancing communication, and optimizing workflows, HCI’s solutions enable healthcare organizations to deliver exceptional care and achieve better patient outcomes.

Learn more at www.hci-tv.com

By Mohammed Smadi, PhD – Healthcare Technology Expert

Every day, healthcare leaders and hospital administrators are challenged to provide exceptional quality patient care while maintaining a positive financial balance sheet and operational sustainability. AI-powered Healthcare RTLS technology emerges as a critical solution to address these mounting operational and financial challenges facing modern medical facilities. This critical healthcare management goal has been increasingly harder to achieve in recent years, despite significant advances in medical technology innovation, patient safety protocols, and clinical care standards.

Healthcare tracking technology emerges as a critical solution to address these mounting operational and financial challenges facing modern medical facilities. This critical healthcare management goal has been increasingly harder to achieve in recent years, despite significant advances in medical technology innovation, patient safety protocols, and clinical care standards.

For example, The New England Journal of Medicine reported that nearly a quarter of hospital admissions and patient stays resulted in at least one adverse medical event in 2018, and 23% of those preventable healthcare incidents were deemed to be completely avoidable through better care coordination and patient monitoring systems. Between 2023 and 2024, hospitals and healthcare facilities experienced a concerning double-digit increase in non-labor operational expenses and healthcare costs, according to Strata healthcare analytics. As a direct result, 40% of American hospitals and medical centers had been losing money from daily operations and patient care services during that challenging time period, KaufmanHall healthcare financial research found.

Real-time location services (RTLS) and healthcare tracking technology can effectively address these critical patient safety issues and many other operational challenges facing modern healthcare facilities. While this innovative healthcare technology has historically been overlooked by hospital administrators due to its implementation cost and previously limited location accuracy capabilities, recent groundbreaking developments in artificial intelligence (AI) algorithms and advanced Bluetooth Low Energy (BLE) wireless technology have made comprehensive RTLS solutions significantly more affordable, accessible, and accurate for healthcare organizations of all sizes.

Modern AI-powered RTLS systems and intelligent healthcare tracking technology now offer:

• Enhanced patient safety monitoring and care coordination
• Reduced healthcare operational costs and resource waste
• Improved clinical workflow efficiency and staff productivity
• Real-time asset tracking and medical equipment management
• Better patient experience and family satisfaction scores
• Comprehensive data analytics for healthcare decision-making

👉Read the full comprehensive article on healthcare RTLS implementation and patient safety improvement.

IoT company Penguin Location Services has teamed with its workflow application provider—ZulaFly—to develop comprehensive healthcare solutions for location and safety that include RFID-based real time locating systems (RTLS). This groundbreaking healthcare technology partnership combines innovative real-time location systems with advanced workflow automation healthcare capabilities to deliver next-generation healthcare RTLS solutions.

Strategic Healthcare Technology Partnership

This collaboration between Penguin Location Services and ZulaFly represents a significant advancement in healthcare IoT solutions, combining cutting-edge location technology with proven workflow management capabilities. The partnership focuses on delivering:

RFID-Based RTLS for Healthcare

• Real-time locating systems powered by advanced RFID technology
• Seamless integration with existing healthcare workflow applications
• Comprehensive location tracking for patients, staff, and medical equipment
• Enhanced healthcare safety through automated monitoring and alerts

Integrated Workflow Solutions

• Healthcare workflow optimization through location-aware applications
• Real-time data integration between location systems and operational workflows
• Streamlined processes for improved patient care and staff efficiency
• Advanced analytics for healthcare operational insights

Benefits of the Penguin-ZulaFly Healthcare Partnership

Enhanced Patient Safety

• Real-time patient tracking integrated with workflow management
• Automated safety alerts and emergency response capabilities
• Comprehensive monitoring of patient movement and location within facilities
• Integration with existing healthcare safety protocols

Improved Operational Efficiency

• Healthcare asset tracking combined with workflow automation
• Optimized staff allocation through location-aware scheduling
• Reduced time spent searching for equipment and resources
• Data-driven insights for operational improvement

Scalable Healthcare Solutions

• RFID RTLS technology designed for facilities of all sizes
• Modular implementation allowing for phased deployment
• Integration capabilities with existing healthcare IT infrastructure
• Customizable solutions to meet specific healthcare organization needs

Advanced IoT Technology for Healthcare

The partnership leverages Penguin Location Services’ expertise in indoor positioning technology and IoT solutions, combined with ZulaFly’s proven workflow application capabilities. This collaboration delivers:

• RFID-based tracking with room-level accuracy
• Real-time location data integrated into healthcare workflows
• Comprehensive reporting and analytics for healthcare operations
• Seamless user experience for healthcare staff and administrators

Transforming Healthcare Through Location Intelligence

This strategic partnership between Penguin Location Services and ZulaFly demonstrates the power of combining location services with workflow management to create comprehensive healthcare technology solutions. The integration of RFID-based RTLS with workflow applications enables healthcare organizations to:

• Enhance patient care through improved location visibility
• Optimize resource utilization with real-time asset tracking
• Streamline operations through automated workflow integration
• Improve safety outcomes with location-aware monitoring systems

Learn More About Our Healthcare RTLS Solutions

The collaboration between Penguin Location Services and ZulaFly represents an exciting development in healthcare IoT and real-time location systems. This partnership brings together proven technologies to deliver innovative solutions that address the complex challenges facing modern healthcare organizations.

Read the full article here to discover how this partnership is transforming healthcare through advanced location technology and workflow integration.

 

Penguin Location Services Achieves 300% Growth, Expands Healthcare RTLS and Indoor Navigation Systems with AI-Powered Location Intelligence

[Irvine, CA], [February 29, 2024] – Penguin Location Services (Penguin), a leading AI/ML enabled IoT location technology provider, proudly announces an exceptional 300% YoY growth in revenue. This significant milestone in growth trajectory is attributed to the rising demand for Penguin’s indoor positioning systems and real-time location tracking solutions, particularly in healthcare facilities and other emerging location-reliant industries requiring precise asset management.

Penguin offers a diverse portfolio of location-based products powered by an advanced indoor location engine, comprised of PenNav , PenTrack , and PenSafe . These innovative location intelligence solutions cater to enterprise navigation systems, real-time locating services (RTLS), and workplace safety applications, providing clients with unparalleled positioning precision and operational efficiency in their facility management using minimal infrastructure requirements.

Penguin’s proprietary AI/ML location algorithms and machine learning technology allow the use of any Bluetooth 5.1 Low Energy-enabled device to be leveraged as a high-performance location transponder and positioning beacon. In many cases, location update speed and tracking responsiveness is within milliseconds and indoor positioning accuracy is consistently at the sub-room level precision (bed and chair-level tracking). Penguin’s new location services development kit, highlighting positioning precision and easy setup integration, is now available for testing by enterprise clients.

To complement their remarkable growth in the location technology market, Penguin has launched a new website (penguinin.com) that showcases their comprehensive suite of indoor positioning offerings and location-based services. The user-friendly platform offers visitors insights into the diverse applications of PenNav wayfinding, PenTrack asset monitoring, and PenSafe security solutions, illustrating the company’s commitment to simplicity, transparency, and accessibility in location technology deployment.

To better serve their growing customer base in the location services industry and indoor navigation systems market, Penguin has expanded its North American team by welcoming additional seasoned business and sales professionals with expertise in IoT solutions, enterprise technology, and healthcare RTLS technology. In 2024, the Penguin location services team is set to participate in key healthcare IT events and location technology conferences, establishing a strong presence in the indoor positioning industry and fostering collaborations with like-minded professionals in facility management and healthcare technology.

The company has already formed strategic channel partnerships with leading security system distributors and nurse call system providers in North America. These technology integrations allow customers to have advanced location services and positioning intelligence all accessible and configurable in a common user interface, connecting security monitoring and location intelligence together for comprehensive facility management.

The newly formed Penguin commercial team will proudly be attending the Health Information and Management Systems Society (HIMSS) Annual Conference in Orlando March 11-15. Schedule a demo to learn more about Penguin’s innovative indoor positioning products and location tracking solutions.

About Penguin Location Services™ Penguin Location Services™ improves enterprise operational efficiency, visitor experience optimization, workflow management and workplace safety via the world’s most advanced indoor location engine supporting BLE 5.1 and above infrastructure. Penguin’s AI and ML powered location algorithms and positioning technology support high velocity tracking updates and sub-room level accuracy across the entire enterprise facility.

Penguin Location Services™ is a trademark of Penguin, Inc.

For media inquiries or further information about location services solutions and indoor positioning systems, please contact: Adam Peck for Penguin [email protected]

Penguin Location Services Launches Indoor Navigation System “Dulani” Feature at NGHA Saudi Arabia

Penguin Location Services proudly announces the official launch of the Dulani Patient Wayfinding feature, now live within the mobile healthcare app of the National Guard Health Affairs (NGHA) in Saudi Arabia. This innovative indoor navigation solution enhances healthcare accessibility, improves patient experience, and reduces missed appointments — driving both patient and staff satisfaction across one of the region’s largest medical facilities.

As part of Saudi Arabia’s digital transformation journey, Penguin Location Services is honored to contribute to healthcare innovation that supports Vision 2030 goals.

“This comes as a sign of our commitment to the region and the Vision 2030,” said Ra’ed Nayfeh, Regional Business Development Director at Penguin Location Services.

Exceptional User Adoption and Impact

With more than 400,000 active users on the MNGHA Care App (iOS and Android), the Dulani feature is a major success. Early patient engagement statistics show significant value in improving healthcare indoor wayfinding and accessibility.

The intuitive indoor navigation technology empowers patients to take greater control of their healthcare journey, from locating clinics to attending appointments on time. This not only reduces stress but also elevates overall healthcare service quality.

Driving Healthcare Innovation and Digital Transformation

The successful rollout of Dulani دلّني at NGHA Riyadh Campus and King Abdulaziz Medical City represents a milestone in modern indoor navigation systems for healthcare. Penguin Location Services is proud to support Saudi Arabia’s Vision 2030 by enabling smarter, patient-centered hospitals through indoor positioning technology.

About Our Partners

KAMC-RD: One of Saudi Arabia’s most comprehensive and advanced medical cities, leading in patient care and innovation.

Cloud Solutions: A trusted healthcare IT provider with over 15 years of experience supporting both public and private sector digital transformation in Saudi Arabia.

About Penguin Location Services

Penguin Location Services is a global leader in indoor positioning innovation and indoor wayfinding technology. Our AI-powered location intelligence platform transforms healthcare facilities into smarter, more accessible environments. With solutions like PenNav, we empower hospitals to enhance patient experiences, improve operational efficiency, and deliver on the promise of digital healthcare.

🚀 Ready to enhance your hospital with next-generation indoor navigation solution? Schedule a demo with Penguin Location Services today.