Transforming Patient Care: How Penguin and HCI Are Revolutionizing Healthcare Communication
[Irvine, CA & Cincinnati, OH] December 4, 2024 –, We’re excited to share some incredible news: Penguin Location Services has joined forces with HCI, a leading provider of healthcare communication solutions and patient engagement technology, to create something truly transformational for hospitals and healthcare facilities.
This partnership combines our advanced BLE 5.1-powered real-time location systems (RTLS) with HCI’s innovative interactive patient TV platform. Consequently, we’re bringing together two powerful healthcare technology solutions that will fundamentally change how hospitals communicate, operate, and deliver patient care.
What Makes This Partnership Special?
Imagine this: healthcare providers, patients, and families all connected through a single, intuitive interface right in the patient’s room. That’s exactly what we’re making possible.
AI-Powered Staff Tracking Meets Patient Engagement
Our advanced AI-powered staff tracking badges seamlessly integrate with HCI’s comprehensive patient engagement platform. As a result, this integration provides complete real-time visibility into patient care activities. Furthermore, the precision healthcare location sensors enhance care coordination processes across the entire facility.
Real Benefits for Everyone Involved
For Clinical Staff: Access real-time location data and detailed historical care information about healthcare provider presence in patient rooms—all directly from the in-room interactive TV display. Moreover, this eliminates manual logging and whiteboard updates, delivering seamless communication instead.
For Patient Families: Gain enhanced peace of mind and improved satisfaction knowing their loved ones receive attentive, timely, comprehensive medical care from qualified healthcare professionals. Additionally, families can see exactly who has been caring for their family member and when.
For Hospital Operations: The powerful combination of our AI-powered location technology and HCI’s patient communication platform delivers:
- Dramatically improved hospital operational efficiency
- Optimized clinical workflows
- Elevated overall patient care experience
- Increased family engagement levels
- Enhanced healthcare service quality
What Healthcare Leaders Are Saying
We’re not the only ones excited about this partnership. Indeed, here’s what the experts think:
David Dawod, Chief Technology Officer at HCI, shares:
“Since the majority of patients are familiar with using the TV in the room, we believe that having location services also available will increase patient and family member involvement. Penguin’s technology frees up nurses to focus on clinical tasks instead of manually documenting patient interactions through apps and traditional whiteboards. With Penguin’s high accuracy and low latency, healthcare organizations can integrate location tracking with other medical equipment such as IV pumps and wheelchairs—it’s an important solution for hospitals and health systems to consider.”
James Riley, our Director of Business Development, adds:
“By enabling comprehensive location services and intelligent staff tracking capabilities on HCI’s interactive patient TV platform, we are making it significantly easier to provide timely, accurate healthcare communication between patients, care teams, nursing staff, and family members. Together, our healthcare technology organizations are bringing advanced patient engagement tools and real-time location services information onto a single interactive monitor in the patient room, creating a unified healthcare communication hub that transforms the patient experience and streamlines clinical operations.”
Why This Matters for Healthcare
This isn’t just about technology—it’s about people. Specifically, it’s about giving nurses more time to care instead of document. Similarly, it’s about giving families peace of mind. Ultimately, it’s about making hospitals run more efficiently so everyone benefits.
Our partnership ensures care teams, nursing staff, and medical professionals stay well-informed about the presence and care activities of various healthcare providers and clinical specialists throughout the day.
The Technology Behind the Innovation
At Penguin Location Services, we’ve built the world’s most advanced location engine supporting BLE 5.1 and above infrastructure. Our AI and ML-powered location algorithms deliver high-velocity updates and sub-room level accuracy across entire healthcare enterprises.
Combined with HCI’s proven expertise in interactive patient TVs, digital whiteboards, and healthcare communication solutions, we’re creating an integrated experience that empowers patients, enhances communication, and optimizes workflows.
Ready to Transform Your Healthcare Facility?
This partnership represents the future of patient engagement and hospital communication. If you’re ready to see how AI-powered RTLS and interactive patient engagement can transform your healthcare operations, we’d love to show you.
Want to learn more about how this partnership can benefit your healthcare organization? Let’s talk.
Learn more about Penguin Location Services at www.penguinin.com
Discover HCI’s healthcare communication solutions at www.hci-tv.com
