NGHA Partners with Penguin Location Services to Launch Advanced Hospital Navigation
The National Guard Health Affairs (NGHA) is one of the largest government-funded multispecialty healthcare systems in the MENA region, with five comprehensive medical cities strategically distributed across Saudi Arabia. Given its vast geographic footprint and the high volume of patients and visitors moving through these large medical campuses, there is a clear need for a sophisticated outdoor/indoor navigation and digital wayfinding solution.
To address this challenge, NGHA has partnered with Penguin Location Services to design and deploy a customized hospital navigation system, seamlessly integrated into NGHA’s existing mobile healthcare app.
Comprehensive Healthcare Navigation Features
The new solution will introduce a range of intelligent, patient-centric features, including:
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Interactive hospital maps with real-time location services
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Searchable medical directories for departments, specialists, and services
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Indoor/outdoor wayfinding technology with natural-language, turn-by-turn navigation
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Operational analytics for actionable insights across hospital campuses
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Location-aware patient messaging for personalized reminders and updates via the mobile app
Benefits of PenNav Hospital Navigation
Penguin’s PenNav™ indoor navigation solution is purpose-built for healthcare facilities and directly addresses some of the most common challenges in large medical complexes, including:
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Missed appointments due to navigation difficulties
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Long wait times and operational inefficiencies
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Accessibility challenges for patients with mobility needs
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Patient and visitor stress caused by getting lost
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Poor patient flow and bottlenecks in busy facilities
By simplifying the patient journey, PenNav™ improves satisfaction, efficiency, and accessibility across healthcare campuses.
Driving Digital Transformation in Saudi Healthcare
This collaboration reflects NGHA’s commitment to innovation and digital transformation, aligning with the Kingdom of Saudi Arabia’s Vision 2030 healthcare modernization strategy. By adopting cutting-edge wayfinding technology, NGHA is setting a new standard for patient experience in the region.
📩 To learn more about Penguin Location Services’ implementation at NGHA and explore how our hospital navigation technology can benefit your healthcare organization, contact us at [email protected] or schedule a demo here.
